Find out what our happy customers have to say

  • Ms Pattinson

    My experience with Carebrick has been exemplary from start to finish.  From the initial phone contact to hear an overview of their service and process, to the efficiency of the on site inspection, the setting up of the appointment to do the works and the actual installation itself – all was first class.  Thoroughly pleasant and professional people to deal with.

    I was particularly impressed with the engineer, who came to make the installation.  He arrived bang on time, was extremely polite and efficient and respectful of the fact he was in someone else’s house (which is a lot more than can be said on any level for the plumber that came round the same week!). He finished to work in record time and to a very high standard.

    I would highly recommend Carebrick to anyone looking to remedy their damp proofing issues in a non-invasive manner.

    Ms Pattinson
  • Ms Kadis
    This company has restored my faith in good, reliable service.  There was a severe damp problem in my home which has been totally rectified to my complete satisfaction. I thoroughly recommend Care Brick Damp Control UK Ltd. Everyone involved from Izabella (Development Manager) to the damp proof specialist team were a pleasure to deal with.
    Ms Kadis
  • Mr. Marks
    It has been a pleasure dealing with your company, everything has been straight forward and clear, so at no time during our transaction has there been any cloud or doubt in our minds. Your engineer who installed the system was here on time, and very helpful and above all very polite, very impressed by his hard work. Even though he was offered tea/coffee, he just had the one preferring to get on with his work, such a refreshing change from some of the ‘workmen’ we come across now a days!!
    We will contact you in eleven months to arrange the follow up inspection.
    Mr. Marks
  • Mr. Brown
    I would just like to thank you for your friendly and professional attitude to all involved in this process,right from our first emails,to survey and installation. Everything was great, your engineer was very helpful and he didn’t leave any mess. In fact, apart from the elements in the wall, you would never know he’d been there. I am very happy and wouldn’t hesitate in recommending you to anybody. Thank you so much for all your help.
    Mr. Brown
  • Mr. Chandia
    I was sceptical about the Care Brick damp system as it was something totally different to the traditional method of a Chemical injection. I shouldn’t have been concerned, Care Brick were very professional  and reassuring from start to finish. The installation took just a few hours and nothing needed installing inside the property. Soon after the work was completed the plaster work slowly started to dry out. A year later those damp meter readings of around 8 to 9 reduced to below 3 with no flaking paintwork, mess or decoration to worry about. The life time guarantee was very reassuring to the new owners – The Care Brick system worked a treat without the mess!
    Mr. Chandia
  • Mr. & Mrs. Newton
    We are so pleased with the work carried out and the damp is going and thank goodness we may not lose the sale of our house now.  Your workman was excellent and did not leave any mess at all and we very helpful and informative. We only had a little dust to clear up.  The job looks very professional.
    Mr. & Mrs. Newton
  • Mr. & Mrs. Flicker
    We are very pleased with the installation of the Carebrick system. From initial enquiry to installation everything was very professional and if we had any questions they were answered immediately…good communication, quick installation, professional service all round. Would have no hesitation in recommending company to others.
    Mr. & Mrs. Flicker
  • Ms. Powell
    I was really pleased with the neatness of the work done at my property and the ease of communication extended by your company.  I would definitely recommend your service to others.
    Ms. Powell
  • Ms. RS
    Andrzej did a good job and cleaned up very efficiently afterwards.
    Ms. RS
  • Mr. Kirsen
    Andrew made it to the property this morning and was able to proceed with the work.
    When I arrived a 3.45pm, he had finished and tidied up, removing all the rubble.
    The tenant and I were very impressed with the standard of his work and would not hesitate to recommend him to others.
    Mr. Kirsen
  • Mr. Pellington
    I would like to thank you for all your help and your engineer that came to my property was fantastic.
    He was polite efficient hardworking and above all neat and tidy, he is a credit to your company.
    I will be in touch in approximately 11 months to arrange for your annual inspection.
    Once again Izabella many thanks
    Mr. Pellington
  • Ms Allard
    ‘I’m very pleased with the installation of the Carebrick system. Very impressed by the company’s professionalism throughout from the prompt service, great communication and very quick installation. The installer was excellent. Talked me through how the system works and answered any questions I had. Very tidy too. No mess was made. If it works, and I have every faith that it will….it will be worth every penny.
    Thank you’
    Ms Allard
  • Mr. Chilton
    ‘We were very pleased from start to finish, engineer was very courteous and polite; work was carried out very efficiently’
    Mr. Chilton
  • Mr. Watson
    I can honestly say, that everything, from start to finish, was done with the highest standards. I have recommended this system to neighbours and friends. Thank you
    Mr. Watson
  • Mr. & Mrs. Heron
    “When you arrange work to be done via the phone/e-mail and do not know the company/person involved you are always worried if they are a good and honest company. Carebrick are a good and honest company. We arranged for them to install one of their systems into our house. The Installation Engineers arrived and explained everything that was required and put our minds at rest. During their work they found that we could have asbestos in our walls. They came around and explained the problem to us. After talking to the office staff, it was arranged that a sample would be collected a few hours later the same day for delivery to be examined by experts. The sample came back positive, it was arranged that our deposit would be returned. We had not expected our deposit back, which was a real positive. This proves that some companies can be trusted completely. All the office staff, Installation Engineers etc., were all excellent and helped us so much”
    Mr. & Mrs. Heron